Terms and Conditions

Last updated: November 2025

1. Agreement
 By accessing or using our website and placing an order with Neythi (“we”, “us”, “our”), you (“you”, “customer”) agree to be bound by these Terms & Conditions. If you do not agree, please do not use our website or place an order.

2. Eligibility

You represent that you are at least 18 years old and legally capable of entering into binding contracts. If you are ordering on behalf of someone else or a business, you confirm you are authorised to do so.

3. Products, Pricing & Availability

  • We endeavour to display accurate product information including colours, sizes, designs, and pricing. However, we do not guarantee absolute accuracy.

  • All prices are shown in Indian Rupees (INR). We reserve the right to modify prices at any time prior to your order confirmation.

  • Product availability is subject to change. In the event a product is unavailable after your order, we will notify you and refund any amount paid for that product.

4. Ordering & Payment

  • Placing an order constitutes an offer to purchase the selected products under these Terms. We reserve the right to accept or decline an order at our discretion (for example due to stock limitations or suspected fraud).

  • Payment must be made via the methods listed on our website at the time of purchase. Payment authorisation is required before dispatch.

  • You agree to provide correct billing/shipping information and a valid payment method.

5. Shipping, Delivery & Risk

  • We will arrange shipment of the products to the address you provide. Delivery dates provided are estimates only.

  • Risk in the goods passes to you upon delivery to the address you specify (or to the courier/agent acting on your behalf).

  • You are responsible for ensuring someone is available to receive your package or for giving instructions for safe delivery.

6. Returns, Refunds & Cancellations

  • Our returns and refunds policy is separate but forms part of these Terms. Please refer to our “Returns & Refunds” section on the website for details.

  • If you cancel your order before dispatch and we agree, any refund will be processed to the original payment method within a reasonable time frame.

7. Intellectual Property

  • All content on our website — including logos, brand name, product images, graphics, design, text — is the property of Neythi or its licensors and is protected by applicable intellectual property laws.

  • You may not reproduce, distribute, modify or use any of our content for commercial purposes without our prior written consent.

8. Use of the Website & Prohibited Conduct
 When using our website you agree not to:

  • Use the site for any unlawful purpose or in any way that violates applicable laws.

  • Interfere with or disrupt the website’s operations, servers or networks.

  • Attempt to gain unauthorised access to any portion of the website.

  • Upload or transmit viruses or other harmful code.

  • Use our site in a manner that could damage, disable, or impair our site or interfere with any other party’s use of the site.

9. Privacy & Data Protection
 Your privacy is important to us. Our Privacy Policy (linked here) governs how we collect, use, and protect your personal data. By using our site and placing orders you consent to that policy.

10. Limitation of Liability & Warranty Disclaimer

  • To the fullest extent permitted under applicable law, we disclaim all warranties, whether express or implied, including any warranty of merchantability or fitness for a particular purpose.

  • Neythi will not be liable for any indirect, special, incidental or consequential damages arising out of or in connection with your use of the website or purchase of products, even if we have been advised of the possibility of such damages.

  • Our liability for direct losses (to the extent permissible) is limited to the amount paid by you for the relevant product or service.

11. Third-Party Links & Services
 Our website may include links to third-party websites or services that are not owned or controlled by us. We assume no responsibility for these third parties’ practices or content.

12. Changes to Terms
 We may update these Terms & Conditions from time to time. Any changes will be effective as of the “Last updated” date above. Continued use of our website after changes constitutes your acceptance of the modified terms.

13. Governing Law & Dispute Resolution
 These Terms shall be governed by and construed in accordance with the laws of India. Any dispute arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of Bengaluru, Karnataka (or another location as we may specify).

14. Contact Us
 If you have any questions or concerns about these Terms & Conditions, please contact us at:
 📧 houseofneythi@gmail.com
 📞 +91 91083 60817
 Instagram: @houseof_neythi